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Customer Experience Software
CXONCLOUD reviews and summary
CXONCLOUD by Unloc is purpose-built software designed to understand customer expectations and personalize marketing to drive repeat and referral business. It automates key aspects of the feedback lifecycle, including auto-analyzing incoming customer feedback and auto-responding to it. The platform helps identify happy customers for advocacy programs, manages negative experiences proactively, and drives loyalty marketing through personalized reward programs. It focuses on promoting customer advocacy and concentrating efforts on generating repeat business and running referral marketing campaigns, all configurable through a simple, click-based interface. This software is ideal for small to medium-sized businesses, particularly in retail, hospitality, an...
Best for
This software is ideal for small to medium-sized businesses, particularly in retail, hospitality, and services, that want an all-in-one, automated system to handle feedback, manage loyalty, and grow their business through customer-centric marketing without complex setups.
Starting price
£49.00 Per-Year
Category
Customer Experience Software
Vendor
Unloc
Key takeaways
Our verdict
CXONCLOUD offers a streamlined and automated approach to customer experience management, packing a wide range of loyalty and feedback tools into an accessible package that can deliver tangible business growth for SMBs.
Quick facts
CXONCLOUD at a glance
Overall rating
5/5
Reviews
3
Starting price
£49.00 Per-Year
Vendor
Unloc
Founded
2009
Location
United Kingdom
Category
Customer Experience Software
Ratings
CXONCLOUD ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
CXONCLOUD pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses CXONCLOUD?
This software is ideal for small to medium-sized businesses, particularly in retail, hospitality, and services, that want an all-in-one, automated system to handle feedback, manage loyalty, and grow their business through customer-centric marketing without complex setups.
Feature research
CXONCLOUD features
These are common features buyers compare in Customer Experience Software. Product-specific availability should be confirmed with the vendor.
Customer Segmentation
Keeps person or account details tied to the work they affect, instead of leaving context scattered across notes and inboxes.
Dashboard
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Feedback Management
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Knowledge Management
Helps buyers judge whether knowledge management fits the way their team handles customer experience work.
Multi-Channel Data Collection
Helps buyers judge whether multi-channel data collection fits the way their team handles customer experience work.
Negative Feedback Management
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
NPS Survey Structure
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Predictive Analytics
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Reporting/Analytics
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Sentiment Analysis
Helps buyers judge whether sentiment analysis fits the way their team handles customer experience work.
Survey/Poll Management
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Text Analysis
Helps buyers judge whether text analysis fits the way their team handles customer experience work.
Pricing
CXONCLOUD pricing
Starting price
£49.00 Per-Year
Visit Website
Pricing model: Flat Rate
Pricing can change. Confirm current plans and terms with the vendor.
Compare
CXONCLOUD alternatives
Compare CXONCLOUD with other Customer Experience Software tools that buyers often evaluate.
Hotjar by Hotjar
Hotjar helps website and product teams see where users click, scroll, pause, or get stuck through heatmaps, recordings, and feedback polls. It is useful when analytics numbers tell...
Survio by Survio
Survio is an online survey platform for creating surveys, forms, and polls that work across devices. It is worth checking when you need feedback collection without a heavy setup pr...
Swell by Swell CX
Swell helps local businesses use reviews, website conversations, and SMS messaging to bring in prospects and follow up with customers. It is worth checking if reputation and custom...
Qualtrics CustomerXM by Qualtrics
Qualtrics CustomerXM helps customer experience teams collect feedback, monitor journey moments, manage cases, and connect insights to CRM workflows. It is best assessed with real s...
KnowledgeOwl by KnowledgeOwl
KnowledgeOwl is aimed at teams that need a maintainable help center or internal wiki without turning every content update into a technical project.
TapMango by TapMango
TapMango is for businesses that want a digital loyalty program tied to repeat visits, rewards, referrals, SMS, and email outreach. It looks most relevant for retail and local servi...
Bookafy by Bookafy Scheduling
Bookafy is a scheduling option for teams that need branded booking flows for appointments, demos, or services without making the experience feel disconnected.
Software reviews
CXONCLOUD software reviews
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FAQ
CXONCLOUD FAQs
CXONCLOUD by Unloc is purpose-built software designed to understand customer expectations and personalize marketing to drive repeat and referral business. It automates key aspects of the feedback lifecycle, including auto-analyzing incoming customer feedback and auto-responding to it. The platform helps identify happy customers for advocacy programs, manages negative experiences proactively, and drives loyalty marketing through personalized reward programs. It focuses on promoting customer advocacy and concentrating efforts on generating repeat business and running referral marketing campaigns, all configurable through a simple, click-based interface.
This software is ideal for small to medium-sized businesses, particularly in retail, hospitality, and services, that want an all-in-one, automated system to handle feedback, manage loyalty, and grow their business through customer-centric marketing without complex setups.
CXONCLOUD pricing is listed from £49.00 Per-Year. Pricing can change. Confirm current plans and terms with the vendor.
CXONCLOUD is listed in Customer Experience Software.
CXONCLOUD is listed with Unloc as the vendor.
Buyers often compare CXONCLOUD with other Customer Experience Software tools such as FiveStars, Hotjar, Survio, Swell. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for CXONCLOUD.
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