CRM Software reviews and software guide

CRM Software overview

Compare 996 CRM Software products, review ratings, and use this guide to understand common features, pricing considerations, and buyer fit. CRM Software helps sales, support, and customer-facing teams manage contacts, interactions, pipeline activity, tasks, and follow-up. Buyers usually compare these products when customer history is split across inboxes, notes, and spreadsheets. Look at how each option handles calendar or reminder system, document storage, and email marketing, because those details determine whether the software fits the way the team already works. During shortlisting, check setup effort, reporting clarity, integrations, permissions, and whether frontline staff can keep records current without extra admin work.

Software options 996
Rated products 399
Average rating 4.5/5
Reviews and ratings 25.7K
Software rankings

Top recommended CRM Software

Browse ranked software in this category. Use filters and sorting to narrow the list by rating, recency, views, or available profile signals.

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996 software options

711

Mantle by Hut Forty Two

0 (0)

Mantle is a relationship management tool purpose-built for nonprofit organizations. It is designed to help nonprofit teams—including fundraisers, program managers, and volunteers—s...

712

MAP.CRM by MAP IT

0 (0)

MAP.CRM is a web-based software solution that combines customer relationship management with sales force automation capabilities. Being cloud-based, it offers accessibility from an...

713

Maxcalling by Maxcalling

0 (0)

Maxcalling is a simple, visually oriented sales productivity application that uses a card-based interface to help users track client conversations and follow-ups. It consolidates k...

714

MaxiClient CRM by Maxiclient

0 (0)

MaxiClient CRM is a feature-rich customer relationship management platform designed to empower businesses with comprehensive sales and marketing tools. It offers robust sales track...

715

MCIApps by MCIApps

0 (0)

MCIApps is an Enterprise Resource Planning solution that enables businesses to manage core operational and financial processes. Its integrated modules handle order management, purc...

716

Meets CRM by Unity Brasil Tecnologia da Informacao

0 (0)

Meets CRM is a customer relationship management solution designed for small and medium companies. It focuses on helping businesses connect with and manage leads originating from va...

717

melssCRM by MEL Systems and Services

0 (0)

melssCRM is a SaaS-based Customer Relationship Management system offering a wide array of sales and service management features. It supports the entire sales cycle with tools for l...

718

Mercafacil by Inovatech Network

0 (0)

Mercafacil is a specialized CRM platform built for the supermarket and grocery retail industry. It helps retailers move beyond transactional relationships by creating detailed cust...

719

MergeWare CRM by J&J Technology Consulting

0 (0)

MergeWare CRM is a flexible customer relationship management system that provides core functionality for managing client information, generating invoices, and creating reports. A k...

720

Metasphere CRM by Metasphere Technologies

0 (0)

Metasphere CRM is a specialized hotel Customer Relationship Management solution designed to manage the entire guest journey. It enables hotels to engage with guests at every touchp...

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Feature checklist

Common CRM Software features

These are common capabilities buyers compare in this category. Confirm product-specific availability with each vendor.

Calendar/Reminder System

Helps teams coordinate dates, availability, assignments, and follow-up without moving scheduling work into a separate system.

Document Storage

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Email Marketing

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Internal Chat Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Lead Generation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Lead Qualification

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Marketing Automation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Mobile Access

Helps buyers evaluate how access, control, and evidence are handled for sensitive or regulated work.

Quotes/Estimates

Connects money-related work with the rest of the crm process so charges, approvals, and records are easier to review.

Segmentation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Social Media Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Task Management

Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.

Selection Criteria

Compare how each product supports your core workflow, setup needs, reporting expectations, and vendor fit before choosing.

Buyer guide

How to choose CRM Software

Compare the features that matter

Review how each vendor handles calendar or reminder system, document storage, and email marketing. Feature names can look similar across products, so ask to see the workflow using your own examples. Pay attention to search, permissions, notifications, and reporting when they affect daily work.

Start with the workflow

Map the work your team needs to control before comparing products. For crm, that usually means the records, handoffs, approvals, and reports tied to manage contacts, interactions, pipeline activity, tasks, and follow-up. A product is easier to judge when those steps are written down first.

Check fit before rollout

Ask what data must be migrated, which integrations are standard, and who can change settings after launch. Smaller teams may prefer a simpler setup. Larger teams should check roles, approvals, audit history, and whether reporting stays consistent across locations or departments.

Ask practical vendor questions

Pricing often depends on users, records, locations, modules, or usage. Confirm what is included before comparing quotes. Ask about onboarding, support response, data export, security controls, contract terms, and limits that could affect your busiest period.

Pricing

CRM Software pricing considerations

Pricing often depends on users, records, locations, modules, or usage. Confirm what is included before comparing quotes. Ask about onboarding, support response, data export, security controls, contract terms, and limits that could affect your busiest period.

Comparison starters

Popular software to compare

Start with highly ranked software in this category, then open each profile to compare ratings, pricing, and vendor details.

FAQs

CRM Software FAQs

CRM Software helps sales, support, and customer-facing teams manage contacts, interactions, pipeline activity, tasks, and follow-up. Buyers usually compare these products when customer history is split across inboxes, notes, and spreadsheets. Look at how each option handles calendar or reminder system, document storage, and email marketing, because those details determine whether the software fits the way the team already works. During shortlisting, check setup effort, reporting clarity, integrations, permissions, and whether frontline staff can keep records current without extra admin work.

This category includes 996 CRM Software products. Use ratings, descriptions, and vendor details to compare options.

Common CRM Software features to compare include Calendar/Reminder System, Document Storage, Email Marketing, Internal Chat Integration, Lead Generation. Confirm product-specific availability with each vendor.

Start with your use case, shortlist products with relevant features, compare rating volume and vendor details, then confirm pricing, support, and implementation needs with each vendor.

Pricing often depends on users, records, locations, modules, or usage. Confirm what is included before comparing quotes. Ask about onboarding, support response, data export, security controls, contract terms, and limits that could affect your busiest period.

Typical buyers are sales, support, and customer-facing teams, especially when customer history is split across inboxes, notes, and spreadsheets. The category is most useful when the team needs clearer ownership, cleaner records, and fewer manual updates.

Start with calendar or reminder system, document storage, and email marketing, then test reporting, permissions, integrations, and setup effort. Ask vendors to walk through your actual workflow so gaps show up before a contract is signed.

Yes. Open a software profile from this category and use the Write a review button to submit a review.
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Submitted software reviews and available aggregate rating signals help buyers evaluate product fit.

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